Practice setup
Clinician account, Pro trial, public profile, template library, and first steps.
Help Center
Product help without sending clinical content.
Theranvio separates technical support from therapy content. In support requests, describe the feature, device, browser, and issue, but do not send notes, diagnoses, or session material.
Client Portal
Patient account, secure links, forms, messages, materials, and visit access.
Telehealth
Theranvio Video, waiting room, external fallback, and core security principles.
Payments
Pro subscription, add-ons, Practice Payments, Stripe Connect, invoices, and refunds.
Security and data
Privacy, access, account deletion, security reports, and data handling principles.
Contact
Need a direct answer?
Contact us with the technical or billing issue, without including client clinical data.